How to Get Support
- AIR Site: asc-student.air.arts.ubc.ca
- Student website: asc.student@ubc.ca
- In-person: Buchanan (BUCH) – D303 (Mon-Fri: 8:30am-4:30pm)
- Phone: (604) 307-5879
Where should I go for specific issues?
| Request/Issue Type | Go to | Instruction |
|---|---|---|
| Technical questions and training issues related to Workday Student Don't know where to go? | ASC Student | Email: asc.student@ubc.ca Phone: (604) 307-5879 ASC Student AIR site: asc-student.air.arts.ubc.ca Walk-in: help desk in Buchanan (BUCH) - D303 |
| Security Access Requests Workday login issues (faculty and staff) | ISC-Central Services | Submit request at ISC Portal |
| Workday login issues (students) | Enrolment Services | Submit request at Ask UBC |
| Academic Advising and Academic Policy Issues | Arts Advising Enrolment Services Scheduling Services | Continue to contact the appropriate team. |